Policies

Cancellation policy

Reservations may be altered with reasonable notice.
No charge for cancellation >24 hours prior of service;

In Geneva:

less than 24h. 50% of the reserved service,

less than 3h. 75% of reserved service.

less than 2h. or no show 100%

In Zurich:

less than 24h. 80%,

less than 2h. 100%

Other conditions may apply to other cities we service and during special events.

Additional charges may be incurred for deviations from the requested route, extra stops en route, waiting time, holiday and late night surcharges, etc.

 

Payment policy

Due to unpleasant experiences in the past,
credit card guaranty will be requested for all new clients and Credit cards may be pre-authorized to hold your reservation;

Invoice can be sent after each service or per month
(by e-mail as PDF attachment, within 24h after service if required);

Settlement due 30 days after receipt.
Credit card will be charged after completion of service.

For payment by 

– Bank transfer, no additional charge if settled within 30 days,

– Amex, 2% card commission may apply,

– VISA/Master 3.5% card commission may apply,

– Paypal 4% transaction commission may apply;

 

Confidentiality policy

Leaders Limousines is committed to protecting clients privacy. The personal information which we hold will be held securely in accordance with our security policy and the law. None of our client will be mentioned without agreement.